The Enzo app allows you to purchase a wide range of products including groceries, fruits, vegetables, diapers, ice products (ice cubes, dry ice, slab ice, crushed ice), pharmacy items, and more.
You must be at least 18 years old to use the app or have the permission of a parent or guardian.
You agree to use the app only for lawful purposes and not for any fraudulent or harmful activities.
To access certain features (such as placing orders or earning through referrals), you may need to register for an account.
You are responsible for maintaining the confidentiality of your login details.
You agree to provide accurate and complete information during registration and to update your information if it changes.
All products and pricing are subject to availability and may change without notice.
We reserve the right to accept or cancel any order at our discretion.
Delivery timelines may vary based on your location and order volume.
We offer Cash on Delivery (COD) for select orders. You agree to pay in full upon delivery.
By enabling location access, you allow us to provide nearby store suggestions, estimated delivery times, and local offers.
You can disable location access via your device settings at any time, although it may affect app functionality.
You may earn rewards by referring friends or family via the app.
Referral rewards are subject to terms such as minimum order value, valid referral, and eligibility.
We reserve the right to modify or terminate the referral program at any time.
For perishable items (e.g., fruits, vegetables, ice), returns are only accepted if the product is defective or damaged at the time of delivery.
Refunds, where applicable, will be processed according to our return policy. Please contact support@enzo.co.in for any refund-related concerns.
All content in the app (logos, text, graphics, product listings, etc.) is the property of Enzo or its partners.
You may not reproduce, distribute, or modify any part of the app without written permission.
You agree not to:
Misuse or interfere with the proper functioning of the app
Attempt unauthorized access to systems or user data
Use the app for commercial purposes not authorized by us
We reserve the right to suspend or terminate your access to the app if you violate these Terms or engage in misuse or fraud.
We are not liable for any indirect, incidental, or consequential damages resulting from your use of the app, including delivery delays or product unavailability.
We may update these Terms from time to time. Any changes will be reflected with a revised "Effective Date." Continued use of the app means you accept the updated terms.
If you have questions or concerns about these Terms, please contact us:
📧 Email: support@enzo.co.in
