Privacy policy

1. Information We Collect

When you use the Enzo app, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery address

b. Location Information

  • We collect your device location (with your permission) to provide location-based services, such as showing nearby featured stores, delivery availability, and personalized offers.

  • You can enable or disable location services at any time through your device settings.

c. Order & Usage Information

  • Products viewed, added to cart, and purchased

  • Quick checkout behavior

  • Cash on delivery preferences

  • Referral activity

  • Interaction with categories and featured stores

d. Device & Log Information

  • Device type, app version, operating system

  • IP address and error logs


2. How We Use Your Information

We use your information to:

  • Process and deliver products including groceries, vegetables, diapers, fruits, pharmacy items, and more

  • Provide personalized content and recommendations based on your location and usage

  • Enable features such as quick checkout, cart management, and cash on delivery

  • Power referral programs to reward user invites

  • Show nearby featured stores and location-specific product availability

  • Improve and optimize app performance and user experience


3. Sharing of Information

We do not sell your personal data. We may share information with:

  • Delivery partners, to fulfill and deliver your orders

  • Analytics and service providers, to help us improve the app

  • Legal authorities, when required by law or to protect user safety


4. Referral Program

If you use our referral feature, we collect and store referral data to track rewards and validate program eligibility. We only use this information within the scope of the referral program.


5. Location-Based Services

With your consent, Enzo uses your location to:

  • Show nearby stores and available products

  • Estimate delivery times and service availability

  • Enhance overall shopping and browsing experience

You can manage or revoke location access through your phone settings at any time.


6. Data Security

We implement security practices to protect your data. However, no digital transmission or storage method is completely secure. We encourage strong passwords and secure device practices.


7. Your Choices

  • Manage your profile: You can update your personal info in the app

  • Opt out of marketing: You can unsubscribe from promotional messages

  • Delete your account: Contact support@enzo.co.in to request account deletion


8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children.


9. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via the app or email.


If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@enzo.co.in